Tuesday, January 12, 2010

Introduction

My name is Augusto Gabriel, I have been in the hospitality/food & beverage industry the last for 25 years. I have been exposed to numerous concepts at all facets of the industry. I have traveled quite a bit in Europe and through out the United States of America. My intention with this blog is to share some of my experiences and thoughts with you. I hope to be a source to you in regards to restaurant etiquette, how to buy and taste wine, and discuss customer service.

This is how my blog began:
  • I am very often disappointed with the quality of service presented before us on our daily routines at all levels...
  • Buying wine is very overwhelming on its own, why are the so called wine guru's making it even more complicated for us?
  • The majority of restaurants out there are taking us for a ride and making us feel like idiots, when in fact they are the ones that have grossly underperformed...
You think I am angry? Absolutely... Enough is enough!

My posts will not only include frustrations, I will also share my good experiences with you. There are examples of greatness out there as well, I will guide you to the good and keep you from the bad.

If you have any questions please send them to me.

Thank you to my Love, friends and family that have encouraged me to begin writing this blog. Please understand that I am not a writer, I simply have very strong opinions about this subject matter. Forgive me in advance for my poor writer skills...

Ciao,

Augusto
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2 comments:

  1. UnknownJanuary 13, 2010 at 4:33 PM

    Welcome to the Blogosphere Augusto. Service is 1/3 of the dining experience, behind food and wine. When restaurateurs live up to this trilogy we all win. When they don't, it's hard to return. Interesting topic, long overdue.

    Cheers!
    Kathleen
    Bistrobroad.com

    ReplyDelete
  2. UnknownJanuary 15, 2010 at 12:13 PM

    Congratulations!

    First the Smithsonian, now your own blog... What's next???

    I am so pleased you have decided to share your experience with the cyber-word. Having dined with you on several occasions I know this will be chock-full of insider info and passionate opinions.

    I do hope you plan on expanding into food and wine as well.... Especially wine!! Your knowledge is extensive, unpretentious and will be a pleasure to read.

    And don't worry about your writing skills... it's your Augusto-isms that make you so charming.

    I adore you,
    Liza

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