How to Serve Wine
1.When taking the wine order always repeat the name of the wine back to the customer then get the wine.
2. Bring the wine to the table and show the label to the customer that ordered the wine (the wine host), wait for his/her approval before proceeding to uncork the wine. The customer is making sure that this is exactly the wine he/she ordered.
3. Up on customer approval; begin to open the bottle of wine at the table side.
a. Cut the foil
b. Pull the cork
c. Place the cork on the table in front of the customer (host).
d. Serve the customer (host) a small sample of the wine and wait for approval. While the customer is tasting the wine you stand next to he/she with the label facing the wine host.
e. After the wine host OKs the wine proceed to pour the wine. Start with the ladies then man and finally the Wine Host (NOTE: even if the wine host is a lady.)
f. Don’t pour the whole bottle. Always make sure there is some wine left and place it on the table
4. If the customer orders another Bottle of the some wine. Bring one clean glass for the customer that ordered the wine (NOTE: if a different person orders the wine this customer becomes the wine host) so that he/she can approve the wine, and then proceed with steps 3a - 3f.
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